Invest in your career with a Madrona-funded company.

Amperity is more than just the leading customer data platform — THE PEOPLE bring energy, smarts, and experience from all different backgrounds, reflecting our commitment to diversity, equity, and inclusion. THE TECHNOLOGY is multi-patented, AI-powered customer data management software that we invented to help solve problems that have been frustrating consumer brands for years. THE OPPORTUNITY is to hitch your career to a rocket ship. We're addressing a critical market need: helping hundreds of leading brands make sense of massive amounts of transactional and engagement data so that they can understand their customers and provide experiences that delight while boosting revenue and moving the business metrics that matter. Come help us make it happen!

The Role

As a Functional Consultant (FC) at Amperity, you are in a critical role that supports the scalability of the business, focusing on repeatable, consistent, and durable high-quality implementations for our customers. FCs are a client-facing member of the implementation team, sharing knowledge, guiding and encouraging the account teams toward best practices, consistency, and usability in design, development, validation, and deployment of standard data assets and predictive models.

You’ll partner closely with Data Product Management to learn new data assets as they are developed, establishing a perspective and creating documentation and best practices to support the implementation of these data assets within Service Delivery. When predictive modeling is in scope for an implementation, you’ll work closely with Data Science and Predictive Engineering to configure and deploy the predictive models, troubleshoot deployed models as needed, and knowledge share with customers and colleagues.

Interesting Problems

• Learn and understand how to best employ Amperity functionality in support of our customers’ business needs
• Develop best practices, materials, and processes for implementation of data assets, garnering feedback and making updates to ensure they are effective and useful
• Educate our customers during implementation as to what we are building, why it’s important, and what to expect throughout the process
• Validate data assets tables in-tenant, confirm prerequisites for predictive models are met, and configure/deploy models in the predictive UI
• Collaborate cross-functionally with other teams to ensure usability and deployability of Amperity solutions
• Stay up-to-date on product updates, new data assets, and changes to existing data assets

About You

• You have 5+ years of experience in implementation, consulting, and/or professional services in a SaaS environment
• Curious, hungry to learn, and has the drive to dig into a topic and understand it fully
• Passionate about sharing your knowledge with others verbally and in writing (Documentation)
• Communicate openly and effectively with all levels of audience and can explain complex topics in a way that’s easy to understand
• Excellent organizational skills and effective time management across multiple projects and competing timelines
• Strong attention to detail and methodical approach to testing, validation, and troubleshooting
• Basic SQL skills (Ability to write and run queries)
• Can inspire and influence others to action without direct authority
• Experience working with offer, product, pricing retail data is a plus
• Ability to travel if needed (Case by case basis)

Remote Available

Amperity has headquarters in Seattle and NYC. We are also currently hiring in CA, CO, CT, FL, GA, IL, IN, MA, MN, NC, NJ, NY, OH, OR, PA, TX (Subject to change).

Compensation

Base Salary: $97,000-$146,000. Within our pay range, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, internal equity, as well as candidate qualifications such as skills, experience, and education/training.

Other Cash Incentives: For many of our positions, other cash incentives are also available.

Stock Options: The opportunity for ownership is an exciting part of Amperity’s total compensation package. Every employee at Amperity receives a new-hire equity grant, commensurate with the scope of their position.

Benefits

We offer all the benefits you'd expect from a great place to work: 100% employee healthcare coverage, transportation subsidies, a comfortable work environment with plenty of snacks, and other employee experience perks like events and activities, both in-person and remote. We also offer self-managed PTO and the flexibility to do your best work in the way that works for you. We provide an inclusive environment where you'll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence. For more details on our benefits, please see our US Benefits & Perks Guide.

Amperity is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, and reproductive health choices), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as someone with a disability, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

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