Esper is the industry’s first DevOps SaaS platform designed to provide a simple, safe, and secure way for engineering and DevOps teams to release applications and manage smart Android devices. Our device infrastructure enables developer, mid-market orgs, and enterprise fleets of 100,000+ devices to deliver their software as a service. Esper has rapidly-growing global customer adoption among some of the world’s most innovative major brands in retail, hospitality, logistics, and healthcare.
About the Role
In this role you will contribute to a critical and highly-visible function within the Esper business. You will be given the opportunity to autonomously deliver the technical direction of the service, and the feature roadmap. You will work with extraordinary talent to deliver end to end features, improve platform quality and be a technical leader. If you’re excited to have a large impact on Esper and the device industry, you’ll find this role to be engaging, challenging, and full of opportunities to learn and grow.
Why this role is unique
You’ll be responsible for end to end implementation and maintenance of the features, fixes and enhancements to the platform. Your contributions directly and immediately improve the experience of our customersYou get to work on cutting edge technologiesYou’ll solve scalability problems that come with managing millions of devices remotelyEach project you take up will increase the scope of your impact on the platform
What you’ll do
Improve Esper Platform by planning, recommending and executing strategic projects.Use metrics and data to provide insights on customer usage, bottlenecks, future requirements, security and scalability of the platform.Create standards, guidelines, sample projects, demos to influence engineering teams to write stable, secure, maintainable and quality code. Work with distributed teams to drive changes, write RCAs and coordinate resolution for production incidents. Objectively assess new technologies, tools, frameworks and design patterns for adoption into Esper Platform. Become the Subject Matter Expert(SME) for the DevOps team.
What we’re looking for
5-10 years of overall experience.
Hands on experience in building and managing cloud systems on one or more cloud providers - AWS, GCP, or Azure
Hands on knowledge of scripting or any modern programming languages.
Experience in developing and deploying on UNIX/Linux based systems.
Hands-on experience in performance optimization using multiple metrics.
Hands-on experience in micro-services and container technologies.
Understanding of best security practices for implementing IAC, automation and CI/CD workflows.
Hands-on experience with managing highly scalable web systems and troubleshooting issues.
About the Role
Experience with AWS, Python, Terraform, Kubernetes.
Experience in defining and driving metrics for successful product releases.
Contributions on one or more open source projects.
Understanding of service level metrics like SLO’s, SLI’s and SLA’s and mechanisms to track and improve them.
What we think makes us special
Esper is a company where everyone matters and you can see your impact daily. We trust our teammates and offer intense ownership and therefore accountability. We’re inventing the future and building something special. The team really enjoys what we do and cares about your input. We don’t hire just to fill a spot, we want you to make a difference.
As you help us build this special company, Esper will take care of you. We offer flexible vacation, regular hack-days, competitive pay and benefits, and room for advancement. We hire capable veterans so we avoid the drama and trust in each other’s work. Our worldwide footprint mixes different cultures for a unique experience. We also like to have fun because we play just as hard as we work.
Don’t meet every single requirement?
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Esper we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.