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Learning & Engagement Manager

Posted on Saturday, August 26, 2023 competes for the best talent. Our compensation packages consist of salary and equity in one of Seattle’s hottest start-ups, as well as other standard benefits. Most importantly, we provide a really interesting working experience, and the chance to contribute to the success of something great.

About You

You’re a people-person with good experience delivering or supporting enablement for sales and customer success teams. You are comfortable collaborating with various stakeholders (customers and internal cross-functional teams) to service client accounts.

You are:

  • A proactive communicator: You are extremely responsive and effective with both written and verbal communication
  • Highly organized and detail oriented: You pay close attention to textual detail while processing information
  • A critical thinker: You apply critical thinking through inductive and deductive reasoning as you navigate and solve problems
  • An analytical storyteller: You possess numerical reasoning with a strong aptitude for data and have skill in interpreting data across a wide range of applications
  • A problem solver: You identify problems and analyze data to create actionable insights and textual information to make effective decisions
  • Naturally curious and passionate: You are constantly seeking to learn new things and understand how to improve

What You will Do

  • Work with market-facing leadership to assist in the development, execution, and optimization of enablement programs
  • Partner with cross-functional teams to ensure the necessary collateral is developed and optimized
  • Gather insights and collaborate with cross-functional teams to execute initiatives that improve upon existing sales processes and expansions within current client accounts
  • Evaluation and optimization of market-facing tech stack. Ensure integration and alignment of metrics.
  • Ability to analyze business outcomes such as wine rate, length of sales cycle etc. to improve sales/CS collateral and sales plays
  • Coordinate educational content for ongoing training
  • Gather and relay feedback to continuously iterate on enablement programs and content
  • Maintain to the enablement platforms (Chorus and Highspot) to ensure it is easily accessible and providing the market-facing team with the correct content

Tools You Will Use

  • Atlassian Suite: Confluence, JIRA, and Slack
  • CRM Tools: Salesforce, Gainsight and Highspot
  • Google Suite
  • Microsoft Office Suite, with a heavy emphasis on Excel and PowerPoint
  • Chorus
  • Zendesk
  • Docebo + Captivate


  • Bachelor’s degree or equivalent
  • Experience in sales enablement, revenue-facing roles, training
  • Experience with content management systems and learning management systems
  • The Seattle/Bellevue area is preferred but not required.
  • Hybrid working office

Target cash compensation range: $100.000-145,000.00 USD Annually

We are committed to providing competitive, market-informed compensation. The cash compensation above includes base salary, variable commission for employees in eligible roles, and annual bonus targets for eligible roles. In addition to cash compensation, all full time iSpotters are eligible to participate in iSpot’s equity plan to receive stock options. Non-exempt roles will also be eligible for (pre-approved) overtime pay. Individual compensation packages are influenced by different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.

For more information on total rewards package, go HERE

Hybrid & Flexible Workplace Policy

iSpot supports a hybrid and flexible workplace. Depending on location and work responsibilities, employees may be designated as full-time or part-time office-based or a fully remote employee. A hybrid work schedule indicates that you work in the office some days and work from home other days. The best hybrid workplaces allow for flexibility while also encouraging consistency.

Those local or living in surrounding areas to one of our offices (Bellevue, WA; El Segundo, CA; New York, NY) will work a hybrid schedule, coming into their local office 1-3 days a week. While those in a role, not office-based and located further away from our offices, will work a fully remote schedule. If you have questions regarding exact details of our hybrid & flexible workplace policy, please let your recruiter know and they will discuss with you further.


If you don't feel you met every single requirement for the role, don't rule yourself out. Please apply anyway! is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, ethnicity, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our HR team.

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