Amperity
At Amperity, our AI-powered Customer Data Cloud empowers organizations to delight their customers and create differentiated experiences. Our multi-patented technology helps over 400 leading global brands like Alaska Airlines and DICK'S Sporting Goods drive revenue growth and meaningful customer experiences. We help users unlock the value of all of their customer data with simplicity and speed. Our team thrives on curiosity, collaboration, and transparency, fostering a culture where everyone can contribute and grow. We're looking for talented individuals from diverse backgrounds to help us eliminate data bottlenecks and accelerate business impact for the world's most innovative companies. With offices in Seattle, New York City, London, and Melbourne, you'll be part of a fast-growing team solving critical challenges at the intersection of AI, data, and customer experience. Ready to make an impact? Let's talk.
The Technical Account Manager is responsible for ongoing platform value realization with our customers, with a focus on integrating marketing strategies. This includes cultivating relationships both internally with your account team and externally with customer teams in developing and executing data-driven strategies with a business-minded approach. Your primary goal is to support our customers so they can achieve their desired business outcomes and maximize their value with the Amperity platform, ultimately leading to improved customer retention for Amperity.
The role will work alongside a group of world-class colleagues from Client Services, Product, Support and other teams to deliver a cohesive and tightly coordinated customer experience. Ensuring that in addition to realizing business value beyond expectations, our customers call us their favorite technology and/or service provider.
The ideal candidate will bridge the gap between technical users (e.g., IT teams) and marketing business users, ensuring seamless implementation, adoption, and ongoing success of the platform. This role requires a blend of technical expertise, strategic thinking, and exceptional communication skills to engage diverse stakeholders effectively.
New York, NY
We have a hybrid work model for employees based in New York, NY, with three days in the office days each week, providing a mix of in-person collaboration and remote flexibility
We will also consider fully remote in FL, GA, MA, and NJ
Base Salary: $132,000 - $165,000. Within our pay range, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, internal equity, as well as candidate qualifications such as skills, experience, and education/training.
Cash Incentives: Cash incentives are also available.
Stock Options: The opportunity for ownership is an exciting part of Amperity’s total compensation package. Every employee at Amperity receives a new-hire equity grant, commensurate with the scope of their position.
We offer all the benefits you'd expect from a great place to work: 100% employee healthcare coverage, transportation subsidies, a comfortable work environment with plenty of snacks, and other employee experience perks like events and activities, both in-person and remote. We also offer self-managed PTO and the flexibility to do your best work in the way that works for you. We provide an inclusive environment where you'll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence. For more details on our benefits, please see our US Benefits & Perks Guide.
Amperity is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, and reproductive health choices), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as someone with a disability, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.