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Client Solutions Engineer

Anomaly

Anomaly

Customer Service
New York, NY, USA
Posted on Apr 28, 2025

Our Products and Stack

Anomaly builds a suite of products that make heavy use of machine learning and statistics to uncover insurance company payment patterns.

  • Detect - a web front-end product to surface newly discovered insurance payment patterns and behavior changes utilizing time-series analyses.

  • Predict - high-throughput API for machine-learning-powered claim denial prediction with configuration and monitoring live in the web front-end.

  • Recover - an analytics-driven product to prioritize denied accounts in order to assist our clients in denial recovery using algorithmic ranking and recommended actions that are fine-tuned towards high-dollar denial reversals.

This Role

In this role, you will have the opportunity to bridge the gap between client-facing teams and engineering, to rapidly build analytic and software tools that have immediate impact. You will get to collaborate with our excellent data science and data engineering teams to produce sophisticated software. You will get to work with our sales and growth teams, and directly with clients, to deliver valuable insights and push implementation forward. This role is suited for someone who can decide if a problem is best solved with improved communication, better data/analytics, or a software tool.

Required Experience

  • 5+ years of writing code in a fast moving team environment

  • Strong computer science fundamentals

  • Expert knowledge of SQL, Python

  • Familiarity with healthcare analytics, ideally claim-structure and medical coding

Required Traits

  • Ability to iterate quickly and seek feedback when confronted with ambiguous requirements

  • A love of solving tricky technical and business problems with great teammates

  • Excellent communication and relationship-building skills. Ability to explain complex topics, adapt to individual customer environments, and build trust

  • Flexibility to travel periodically to client sites within the United States with reasonable notice