At Branch, we’re transforming how brands and users interact across digital platforms. Our mobile marketing and deep linking solutions are trusted to deliver seamless experiences that increase ROI, decrease wasted spend, and eliminate siloed attribution. Our team consists of smart, humble, and collaborative people who value ownership over all we do to create a product, team, and company that lives and breathes our motto: Build Together, Grow Together, Win Together.
Looking for a special mix of DNA that makes an extraordinary Technical Account Manager (TAM)– the blend of great business acumen and technical prowess!
As a part of a team focused on Customer Adoption, you will act as both a trusted advisor for customers and a technical consultant. As a TAM, you will be focused on product deployment and use case adoption by driving value and consumption growth. Additionally, as a product specialist, you will drive the customer relationship and act as a customer advocate throughout their lifecycle.
You will work closely with the Field Sales teams, and broader Go-To-market teams, to strategize and plan customer engagements and share your product expertise with customers through custom demos and presentations, technical evaluations, onboarding, enabling customers on the Branch platform, and providing technical guidance.
This position requires excellent client management skills, and a proven track record of taking ownership and both understanding customer business objectives and technical needs. You will have a passion for customers, problem-solving, and painting the ‘art of the possible’.
This role is 100% remote in Illinois. This role is not eligible for remote work in any other location.
If you think you’d be a good fit for this role, we’d love for you to apply! At Branch, we strive to create an inclusive culture that encourages people from all walks of life to bring their unique, diverse perspectives to work. We aim every day to build an environment that empowers us all to do the best work of our careers, and we can’t wait to show you what we have to offer!
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