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Senior Integration Engineer, Bangalore



Bengaluru, Karnataka, India
Posted on Monday, December 11, 2023

At Branch, we’re transforming how brands and users interact across digital platforms. Our mobile marketing and deep linking solutions are trusted to deliver seamless experiences that increase ROI, decrease wasted spend, and eliminate siloed attribution. Our team consists of smart, humble, and collaborative people who value ownership over all we do to create a product, team, and company that lives and breathes our motto: Build Together, Grow Together, Win Together.

As a Senior Integration Engineer at Branch, you will be at the forefront of this transformational technology assisting a global list of companies that are taking advantage of a growing set of services and features to run their mission-critical applications. You will work with leading companies in this space and directly with the engineering teams within Branch developing these new capabilities. You will be surrounded by people who are smart, passionate about the AdTech ecosystem and believe that world-class support is critical to customer success. Branch Integrations Engineering team provides technical support to a global list of customers that are building mission-critical applications on top of Branch services.

You will triage and escalate issues to other team members as necessary to ensure that we take care of every partner. As part of the Customer Success and Post Sales organisation, you will work with partners using Branch services to achieve mobile growth. You will be an SME on Ad tech. and Mobile attribution assisting customers to derive the most value of Branch products

As a Senior Integration Engineer, you will:

  • Provide technical assistance to developers and marketers who use the Branch SDK and attribution solutions
  • Be the technical resource and an SME to pre and post sales teams
  • Manage bug queue to ensure issues are followed up on and resolved
  • Accomplish miscellaneous engineering projects to push our business forward
  • Every day will bring new and exciting challenges on the job while you:
    • Learn and use groundbreaking technologies
    • Apply advanced troubleshooting techniques to provide unique solutions to our customer’s needs
    • Opportunity to work with teams behind marketing leading apps, helping them achieve growth
    • Drive customer communication during critical events
    • Help team to develop skills
    • Take lead on escalations.

You’ll be a good fit if you have:

  • B.E / B.Tech or an equivalent degree in Engineering
  • 5+ years of experience in software development or Ad-tech. preferably in a client-facing role or can demonstrate experience in end to end development of a mobile app
  • Excellent oral and written communication skills
  • Strong customer focus & multi-tasking skills
  • Open to working in night shifts

This role will be based at our Bengaluru, India office and follows a Hybrid schedule that will be aligned with our Return to Office guidelines.

A little bit about us:

  • Branch is well capitalized with funding from investors such as NEA, Founders Fund, and Playground Global.
  • We are headquartered in Palo Alto, CA with teams around the globe.
  • Diversity at Branch ranks in the top 10% for similarly sized companies (by Comparably).
  • In 2022, we were recognized as one of Forbes Best Startups and certified by Great Places to Work.
  • We have more than 3 billion monthly users and are partnered with over 100,000 apps.

If you think you’d be a good fit for this role, we’d love for you to apply! At Branch, we strive to create an inclusive culture that encourages people from all walks of life to bring their unique, diverse perspectives to work. We aim every day to build an environment that empowers us all to do the best work of our careers, and we can’t wait to show you what we have to offer!

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