At Branch, we’re transforming how brands and users interact across digital platforms. Our mobile marketing and deep linking solutions are trusted to deliver seamless experiences that increase ROI, decrease wasted spend, and eliminate siloed attribution. Our team consists of smart, humble, and collaborative people who value ownership over all we do to create a product, team, and company that lives and breathes our motto: Build Together, Grow Together, Win Together.
You will be part of a team focused on customer experience, adoption and success, you will act as a trusted advisor for customers and a technical consultant. As a TAM, you will be focused on building strong relationships with your customers as a customer advocate, driving adoption through value, consumption growth, and ensuring retention.
You will work closely with the Field Sales team, Customer Support, Product and Engineering to strategize and plan customer engagements and share your product expertise with customers through custom demos and presentations, technical evaluations, onboard and enabling customers on the Branch platform, and provide technical guidance.
This position requires a technical background, taking ownership, excellent client management skills, and a proven track record to both understand customer business objectives and perform hands-on technical work as needed. You will have a passion for problem-solving, building relationships and customer engagement.
This is a fixed-term employment contract for 1 year with the possibility of extension to permanent.
As a Technical Account Manager, you’ll get to:
You’ll be a good fit if you have:
Nice to have:
This role will be based at our London office and follows a Hybrid schedule that will be aligned with our Return to Office guidelines.
If you think you’d be a good fit for this role, we’d love for you to apply! At Branch, we strive to create an inclusive culture that encourages people from all walks of life to bring their unique, diverse perspectives to work. We aim every day to build an environment that empowers us all to do the best work of our careers, and we can’t wait to show you what we have to offer!
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