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Senior Manager, Deal Desk



Austin, TX, USA
Posted on Monday, June 3, 2024

At Branch, we’re transforming how brands and users interact across digital platforms. Our mobile marketing and deep linking solutions are trusted to deliver seamless experiences that increase ROI, decrease wasted spend, and eliminate siloed attribution. Our Branch team consists of smart, humble, and collaborative people who value ownership over all. Everything we do is centered around creating a great product, team, and company that lives and breathes our motto: Build Together, Grow Together, Win Together.

We’re looking for our next Global Deal Desk Manager to lead our deal desk and order management teams. The role will manage a strong team of ICs on the deal desk and closely partner with our VP WW Sales and regional Sales leaders on escalations, policies, etc. We are looking to evolve the team from a transactional operational team to strategic partners of the sales organization.

As a Senior Manager, Deal Desk, you’ll get to:

  • Serve as a global leader within the deal desk function, working across regions to ensure consistency in deal desk policies, processes, and strategies.
  • Develop and manage consistently applied pricing strategies and discount approvals, informed by a deep understanding of pricing models and competitive positioning.
  • Collaborate with Sales to analyze deal structures and develop deal strategy, ensuring alignment with overall company goals. Participate in deal reviews with Sales Leadership to help drive Account-Level deal strategy.
  • Equip our sales teams to navigate complex deals by providing training and guidance on pricing strategies, contract negotiations, and deal desk processes.
  • Work closely with Sales, Finance, Legal, Sales Operations, and other teams to review deal approvals and implement best-in-class deal processes.
  • Evaluate and mitigate legal, financial, and operational deal risks, ensuring compliance with company policies and legal requirements.
  • Build out a high-performing global deal desk team responsible for designing deal structures and efficiently coordinating deal flows.
  • Identify and implement optimizations to our quoting and approval processes, targeting a shorter deal cycle, as well as post-close order management function.
  • Serve as a trusted advisor to Sales in structuring complex deals and enable them to navigate their deals through guidance and training.
  • Own our quoting systems and drive necessary systems updates with IT and other stakeholders.
  • Serve as an escalation point for the deal desk team members on policy exceptions, complex deal structures, and other deal desk matters.

You’ll be a good fit if you have:

  • Bachelor’s degree in Business Administration, Finance, or related field; MBA preferred.
  • 10+ years of experience in deal desk, pricing, or sales operations roles, with demonstrated experience in managing complex deal structures.
  • Strong understanding of pricing models, financial analysis, and competitive positioning.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across functions and levels of the organization.
  • Proven leadership experience, with the ability to build and develop high-performing teams.
  • Analytical mindset with the ability to evaluate and mitigate risks effectively.
  • Experience with CRM and CPQ systems; proficiency in Salesforce and related tools preferred.
  • Strong project management skills with the ability to drive initiatives to completion.
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

This role will be based in Austin, Texas and follows a Hybrid schedule that will be aligned with our Return to Office guidelines.

This role does not qualify for US visa support.

A little bit about us:

  • Branch is funded by investors such as NEA, Founders Fund, and Playground Global.
  • We are headquartered in Palo Alto, CA with teams around the globe.
  • Diversity at Branch ranks in the top 10% for similarly sized companies (by Comparably).
  • In 2022, 2023 and 2024 we were recognized as one of Forbes Best Startups and certified by Great Places to Work.
  • We have more than 3 billion monthly users and are partnered with over 100,000 apps.

If you think you’d be a good fit for this role, we’d love for you to apply! At Branch, we strive to create an inclusive culture that encourages people from all walks of life to bring their unique, diverse perspectives to work. We aim every day to build an environment that empowers us all to do the best work of our careers, and we can’t wait to show you what we have to offer!

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