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Director - Technical Program Management

Clari

Clari

IT
Bengaluru, Karnataka, India
Posted on Tuesday, July 4, 2023
Clari’s Revenue platform gives forecasting accuracy and visibility from the sales rep to the board room on revenue performance - helping them spot revenue leak to answer if they will meet, beat, or miss their sales goals. With insights like this, no wonder leading companies worldwide, including Okta, Adobe, Workday, and Zoom use Clari to drive revenue accuracy and precision. We never get tired of our customers singing our praises because it fuels us to help them continue to achieve remarkable. The next generation of revenue excellence is here…are you ready to achieve remarkable with us?
About the Role
We’re looking for a dynamic Director, Technical Program Management (TPM) to join our India teams focused on a few products in our Clari Platform such as Co-Pilot, Capture, Data Ingestion & Activity Foundations. In this role, you’ll partner with the India site lead and Head of Product for the site to drive planning, execution, and strategic programs. You will be part of the larger R&D Operations Organization within Engineering Operations. This group is responsible for supporting our product and engineering teams, agile coaching & process governance, driving strategic engineering programs, and associated interlocks the Product & Engineering organization needs to be successful.

Responsibilities

  • Serve as a trusted advisor and partner to the Site Lead and Head of Product for our teams in India for all critical decisions and key product and engineering initiatives within the Clari
  • Continuously seek to improve processes and streamline collaboration across teams in India and teams dependent on India in North America
  • Expert in Agile Methodologies at both the team level and teams of teams level (SAFe, LeSS, etc.)
  • Can coach individuals and teams across all types of Agile principles and practices
  • Understand the portfolio of work for the India teams, including impediments, major risks, and dependencies to drive planning and execution quarter over quarter
  • Understands the complexity of a modern SaaS Platform product and the patterns involved in building a platform. (ex. Shared Services Teams)
  • Understands what metrics to track from a planning and execution perspective alongside engineering productivity and effectiveness
  • Can roll up sleeves and dig in with teams and individuals to help coach on our processes and behaviors
  • Has the ability to coach processes and practices in Engineering and Product Management
  • Acts as a catalyst within the Engineering Operations Organization driving us to continuously improve and scale how we operate

Qualifications

  • 10+ years experience in the same or similar role working within an R&D Operations Organization supporting a high-growth SaaS product
  • Expert at team-level Agile and has worked within scaled frameworks
  • Knows how to take teams from disparate practices to Scrum to a Scaled Model (SAFe, LeSS, etc.)
  • Excellent interpersonal skills and presence
  • Force for change who is open to new insights, accepts challenges, and leads with positive energy
  • Trusted professional with the ability to lead strong personalities and drive open items to effective resolution
  • Expert in driving cross-functional programs from idea to completion
  • Knows Jira with an understanding of engineering management platforms
  • Technical aptitude - You’ll need to understand the high-level architecture of what is getting built to be able to be successful in driving execution
You’ll often hear our CEO talk about being remarkable. To Clari, remarkable means many things. We believe in providing interesting and meaningful work in a nurturing and inclusive environment. One that is free from discrimination for everyone without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. Efforts have to be recognized. Voices have to be heard. And work-life balance has to be baked into the very fiber of the company. We are honored to be recognized by Inc. Magazine and Bay Area News Group as a best place to work for several years running. We’d love to have you join us on our journey to remarkable!
If you feel you don’t meet 100% of the qualifications outlined above, we want you to apply! Clari believes in hiring people, not just skills. If you are passionate about learning and excited about what we are doing, then we want to hear from you.
Clari focuses on culture add, not culture fit. One of our values is One with Customers, and we know we can serve them better when we involve as many different perspectives as possible. Our team is made stronger by what makes you unique, so we hope you’ll bring your whole self to the job.