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Cohesity is a leader in AI-powered data security and management. Aided by an extensive ecosystem of partners, Cohesity makes it easy to secure, protect, manage, and get value from data — across the data center, edge, and cloud. Cohesity helps organizations defend against cybersecurity threats with comprehensive data security and management capabilities, including immutable backup snapshots, AI-based threat detection, monitoring for malicious behavior, and rapid recovery at scale.

We’ve been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design.

Join us on our mission to shape the future of our industry.

Sustenance Engineer - DBs

Want to join the leader in AI-powered data security!

We are looking for Software Engineers who are motivated and hardworking to improve Cohesity’s Products by working on features, tools, scripts that will make it easy to sell, deploy and maintain them. You are not only a Software Engineer who designs and implements features, but you have a knack for diagnosing problems in large bodies of complex code, understanding scalability and performance, and love to work on fixes with rapid turnaround time. You will be part of our Product and Sustenance Engineering team, working closely with Product Managers, Customer Support, System Engineers, and our Customers.

HOW YOU'LL SPEND YOUR TIME HERE

• Work with Cohesity customers to provide a timely resolution to technical support for Cohesity’s Oracle/SQL solutions.
• Use available tools to investigate and troubleshoot technical issues.
• Record customer interactions, including investigation, troubleshooting, and the resolution of issues
• Work closely with Cohesity’s Engineering Squads and account management teams.
• Demonstrate considerable judgment in selecting methods and techniques for obtaining solutions
• Provide the best experience possible for Cohesity customers
• Manage workload to ensure that all customer Cohesity DB related issues are resolved promptly
• Perform in-depth root cause analysis and deploy code fixes and upgrades to resolve product defects/issues to customers.
• Deep dive into analyzing, troubleshooting, and fixing functional and Performance issues, with rapid delivery of the solution.
• Develop and maintain up-to-date knowledge base articles.

WE'D LOVE TO TALK TO YOU IF YOU HAVE MANY OF THE FOLLOWING

• Good understanding of Oracle/SQL concepts/features, especially in the backup & restore area.
• Good understanding and experience using Oracle/SQL debugging techniques and utilities.
• Ability to analyze system diagnostics and clearly articulate the issue for the customer.
• Experience supporting storage, networking, and virtualization environments.
• Solid understanding of Linux and administration experience across all working components

Advantageous:

• Knowledge of Storage, Filesystems, or Data Protection
• Experience supporting distributed file system
• Performance analysis experience
• Experience with Oracle on Windows, AIX, and Solaris platforms
• Ability to read code.

Requirements:

• 5 to 7 years of work experience
• Strong knowledge of one or more programming languages, Java and GoLang, is preferred.
• Strong analytical and problem-solving skills
• Motivated to debug and solve complex problems and challenges.
• Bachelor's or Master's in Engineering/Computer Science

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In-Office Expectations

Cohesity employees who are within a reasonable commute (e.g. within a forty-five (45) minute average travel time) work out of our core offices 2-3 days a week of their choosing.