Invest in your career with a Madrona-funded company.

As a Senior Lead Principal Consultant, you will play a critical role in crafting, configuring, operating, and improving our customers' Cohesity infrastructure. Your expertise will enable us to successfully implement data protection, file sharing, operational recovery, and data security solutions.

The ideal candidate has considerable experience both implementing technical solutions as well as enabling others through training and documentation. Experience in data center operations, working with change controls, change freeze windows, address and interaction with internal support teams as well as external vendors is essential.

HOW YOU’LL SPEND YOUR TIME HERE

• Utilize your technical knowledge and intuition for business to help Cohesity customers design and operate their data protection and data security solutions

• Work closely with customers to resolve technical obstacles and tackle unique challenges

• Foster effective communication and collaboration between customers and our Engineering, Sales, Support, and Technical Marketing teams

• Proactively resolve any issues which could impact data recovery operations.

• Identify any opportunities for improvements or additional product sales

• Configure and improve operational reporting to ensure flawless performance.

• Identify and address any issues that may affect data recovery operations

• Collaborate with our technical teams to keep system software up to date and configured according to recommended standard processes

• Discover ways to improve products and increase customer satisfaction through identifying areas for improvement and additional sales opportunities

• Facilitate contract renewals by providing technical validation and reporting.

• Develop and maintain positive relationships with key personnel in the customer’s organization

• Provide leadership and support for any data recovery or Smart-Files related issues

• Travel up to 25% dependent on customer needs

WE'D LOVE TO TALK IF YOU HAVE MANY OF THE FOLLOWING

• Bachelor's degree in computer science, Engineering, or equivalent experience

• 10+ years of professional IT experience post-graduation

• Operating Systems – Linux, Windows

• Data Protection

• Server Virtualization (VMware, Hyper-V, Nutanix)

• NoSQL, Oracle, SQL

• Data Migration

• BIOS level bootstrap OS installation

• Disks – SSD NVME, HDD, SSD M2

• 10 Gb / 25 Gb / 40 Gb / 100 Gb Network cabling

• Basic TCP/IP Networking – IPv4, DNS, NTP, Firewall

• WE ARE EXTRA EXCITED IF YOU HAVE ANY OF THE FOLLOWING

• Public Cloud Infrastructure (AWS, Azure, GCP)

• Public Cloud Storage (AWS S3, AWS Glacier, Azure Blob)

• Network Attached Storage (Isilon, NetApp)

• Advanced Networking Options – IPv6, LACP, Tagged VLANs

• Disaster Recovery/Business Continuity Planning

• Data Replication

• Data Compression and Deduplication

• Other Database Types - Protection and Recovery

• Scripting (bash, Python, PowerShell)

• Automation using REST API

• Technical drawings using Visio, Lucidcharts, or similar

• Hardware experience with qualified vendor systems: HPE, Cisco, Dell, Fujitsu & Lenovo

• Project management skills including completion of objectives and progress communications

• Strong verbal communication/presentation skills

• Strong written skills and attention to detail

• Ability to guide others and help make them successful with Cohesity

• Self-starter with excellent organization and planning skills

Additional Considerations

Cohesity Professional Services Engineers will work with customers in their required time zones and locations, as well as their calendar and holiday schedule. The regular work location for this position could be remote or on-site and is subject to change depending on the customer’s office policies. Up to 25% Travel could be required depending on customer needs. As a Professional Services Consultant, you will be subject to compliance with the customer’s security requirements, including background checks.