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We are looking for experienced architects who can develop detailed blueprints for successful customer deployments. Additionally, you’ll create repeatable blueprints that become the templates for all customer deployments. These will be used to develop our services practices, to enable our delivery teams, our partner teams, and our customers to deploy our secondary storage solutions applications. The ideal candidate is someone who has considerable experience architecting, documenting, deploying, and enabling others.

These practices will utilize the architecture sold by our account teams to achieve customer-committed solutions. In addition to building these solutions, this role will also spend considerable time validating these procedures in the field and teaching partners and customers how to apply these in their environment.

In this role, you will be working with engineering, systems engineers, tech marketing specialists, and customer support to build out professional services practices starting with the architectural blueprint that covers installation, integration, applications, migration, scripting (automation) to be used by delivery teams, partners and customers.

HOW YOU’LL SPEND YOUR TIME HERE

• Deliver architecture and professional services to Cohesity customers

• Build strategic relationships with key customers and Cohesity teams

• Collaborate with Cohesity’s product solutions team to bridge the gap between technology capabilities and customer requirements

• Engage directly with customers to understand their organization needs and identify how Cohesity’s product features can best support their objectives

• Write and validate deployment architectures

• Collaborate with the Cohesity Product Solutions team to bridge the gap between technology capabilities and customer requirements, ensuring smooth knowledge transfer to the solution delivery team

• Engage directly with customers to understand their organizational needs and identify how Cohesity's product features can best support their objectives

• Maintain and update JIRA by creating and managing user stories to ensure alignment across product, engineering, and delivery teams

• Define technical architecture including sizing and performance that meet customer requirements

• Engage with teams to ensure Deployment Designs are successfully deployed

• Create knowledge base articles related to practices and architectures.

• Develop best practices for the deployment designs that translate to project plans

• Continually improve deliverables as we scale and release new features/products

• Inspect deliverables for successes and improvements.

• Work with others to develop post-deployment documentation (run books, pre-deployment templates, etc.)

• Convert deployment designs and best practices into a training curriculum

• Deliver hands-on training in small group formats

• Conduct beta testing of procedures for new deployment designs in the field

• Provide feedback to Implement Engineers, Systems Engineers, and engineering on ways to improve the overall experience

WE'D LOVE TO TALK TO YOU IF YOU HAVE MANY OF THE FOLLOWING

• Bachelor's degree in computer science, Engineering, or equivalent experience.

• 10+ years of professional IT experience

• Experience highly desirable in the following areas:

• Virtualization (VMware, Hyper-V, Citrix Xen App/Desktop)

• Linux/Unix

• Proficiency in Oracle and SQL is required for this role, with a strong emphasis on practical, hands-on experience in both databases.

• Data Protection, Data Security and Data Management

• Storage (Isilon, NetApp & Pure)

• Disaster Recovery/Business Continuance

• Database Protection and Recovery

• Public Cloud (AWS, Azure, GCP)

• Scripting / Automation (Python, Ansible and ServiceNow)

• Visio or equivalent application

• Excellent communication and project-related skills are required.

• Strong verbal communication/presentation skills

• Strong written skills and the ability to create documentation.

• The ability to teach others and make them successful.

• Self-starter with excellent organization and time management skills

• The ability to manage projects and to drive to a deadline.

• Expected Travel: > 25%