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Knowledge Management Intern
Cohesity
Santa Clara, CA, USA
USD 40-45 / hour
Posted on Mar 31, 2026
Cohesity is the leader in AI-powered data security. Over 13,600 enterprise customers, including over 85 of the Fortune 100 and nearly 70% of the Global 500, rely on Cohesity to strengthen their resilience while providing Gen AI insights into their vast amounts of data. Formed from the combination of Cohesity with Veritas’ enterprise data protection business, the company’s solutions secure and protect data on-premises, in the cloud, and at the edge. Backed by NVIDIA, IBM, HPE, Cisco, AWS, Google Cloud, and others, Cohesity is headquartered in Santa Clara, CA, with offices around the globe.
We’ve been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design , and our culture.
Want to join the leader in AI-powered data security?
Cohesity is undergoing a company-wide AI transformation, deploying intelligent “Ask” bots across every function (Ask Sales, Ask IT, Ask HR, Ask Legal, and more). This internship supports the Enterprise Knowledge & Content team by helping ensure our internal content is accurate, well-organized, and AI-ready so employees and bots can find the right answers quickly and confidently.
We need a rock star intern to come be a part of it this summer!
HOW YOU’LL SPEND YOUR TIME HERE:
Help audit and organize knowledge content across platforms like Simpplr, Confluence, Jira, ServiceNow, and SharePoint.
Identify outdated, duplicate, or missing content and document recommendations for cleanup.
Assist with creating and updating knowledge articles, FAQs, and process guides.
Apply tagging, metadata, and basic taxonomy standards to improve search and AI retrieval.
Help audit and organize knowledge content across platforms like Simpplr, Confluence, Jira, ServiceNow, and SharePoint.
Identify outdated, duplicate, or missing content and document recommendations for cleanup.
Assist with creating and updating knowledge articles, FAQs, and process guides.
Apply tagging, metadata, and basic taxonomy standards to improve search and AI retrieval.
- Test and validate “Ask” bot responses for accuracy, relevance, and proper access scoping.
- Support simple reporting on content freshness and common knowledge gaps.
WE’D LOVE TO TALK TO YOU IF YOU HAVE MANY OF THE FOLLOWING:
Currently pursuing a degree in Information Science, Communications, Technical Writing, Business Systems, Computer Science, or a related field.
Strong written communication skills and attention to detail.
Currently pursuing a degree in Information Science, Communications, Technical Writing, Business Systems, Computer Science, or a related field.
Strong written communication skills and attention to detail.
- Interest in knowledge management, content operations, or AI-powered search/tools.
- Comfortable learning new tools and working with structured information.
- Graduation date of Dec 2026 or later. Must be enrolled in a program of study with a university to be eligible.
WE ARE EXTRA EXCITED IF YOU HAVE ANY OF THE FOLLOWING:
Experience with knowledge bases or documentation tools (school projects or internships count).
Experience with knowledge bases or documentation tools (school projects or internships count).
- Familiarity with AI concepts like chatbots, enterprise search, or Retrieval-Augmented Generation (RAG).
What you’ll gain
- Hands-on experience at the intersection of content, AI, and enterprise technology.
- Exposure to how AI tools are enabled and governed in a real-world enterprise environment.
- The chance to make a visible impact on how employees access information every day.
Pay Range- 40-45/hr
Data Privacy Notice for Job Candidates:
For information on personal data processing, please see our Privacy Policy.
Equal Employment Opportunity Employer (EEOE)
Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 1-855-9COHESITY or recruiting@cohesity.com for assistance.
In-Office Expectations
Cohesity employees who are within a reasonable commute (e.g. within a forty-five (45) minute average travel time) work out of our core offices 2-3 days a week of their choosing.
Interested candidates based outside of the designated areas are welcome to apply, provided they have the right to work in the job location.