At CommerceIQ, we help consumer brands accelerate their retail ecommerce market share growth and profitability through machine learning algorithms. We are building the world’s most complete and sophisticated Retail Ecommerce Management Platform, which connects and intelligently automates the management of retail ecommerce channels like Amazon, Walmart, and Instacart, across the entire ecommerce operational chain of retail media management, sales operations, supply chain, and digital self analytics.
We are in hyper growth mode, having recently raised our Series D funding at unicorn valuation (>$1B) and ended our third year of triple-digit revenue growth. Continued acceleration of our growth is fueled by landing new customers, expanding our platform through new products, managing new retail ecommerce platforms, and delivering exceptional customer service to unlock high net retention rates.
This role is remote and only candidates in the Central and East Coast time zones will be considered.
As the growth of ecommerce on platforms like Amazon, Walmart, and Instacart has accelerated, so has the requirement for better insights to understand performance and growth opportunities in this dynamic environment. We are looking for a Customer Success Manager who knows how to build and foster ongoing relationships that deliver long term value to our customers.
Working as part of the customer success team, you will play a critical role in onboarding, supporting, and leading strategic direction for our clients. Customer Success is at the heart of what we do so you should have CPG experience working in sales, analytics, or marketing as well as in ecommerce. This is an exciting time to join our fast-growing Digital Shelf division.
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Help us build the future of ecommerce. Apply now or learn more at https://commerceiq.ai!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law.
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