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Senior Director, UI/UX Design

CommerceIQ

CommerceIQ

Design, Sales & Business Development
Sunnyvale, CA, USA
Posted on Aug 24, 2024

Company Overview

CommerceIQ’s AI-powered digital commerce platform is revolutionizing the way brands sell online. Our unified ecommerce management solutions empower brands to make smarter, faster decisions through insights that optimize the digital shelf, increase retail media ROI and fuel incremental sales across the world’s largest marketplaces. With a global network of more than 900 retailers, our end-to-end platform helps 2,200+ of the world’s leading brands streamline marketing, supply chain, and sales operations to profitably grow market share in more than 50 countries. Learn more at commerceiq.ai.

This is a hybrid role. All finalists must have the ability to come to the office 3 times per week (Seattle, WA or Sunnyvale, CA).

The Role:

The Principal UX Designer, will relentlessly focus on improving the user experience of our customers & delight our users. As a Principal UX Designer, you will be the driving force behind our user research efforts. This is a unique opportunity for a self-motivated individual to shape and grow the UX research function from the ground up. We’d like you to help lead, research, define, and improve end to end UX of our applications, while working with our customers and our product, marketing and technology teams. Let your passion for creating exceptional user experiences thrive. The Principal UX Designer, will also help bring in best practices, and research and design methodologies. Because of the critical nature of the role, we are looking for an experienced and well-respected candidate..

What You'll Do:

  • Help define the overall UX vision for our applications
  • Mentor other designers and be a bar-raiser for quality of work.
  • Research & Analyze customer problems and oversee the design of delightful solutions that meet measurable business goals.
  • Work closely with product and business partners to develop a shared vision and lead a process to define and design experiences that deliver on those shared objectives.
  • Partner with technology teams to ensure we leverage the scale offered by our platform without compromising on core experience principles.
  • Present design work to partners and executive leadership for review, feedback, and sign-off.

What You'll Bring:

  • 10+ years of design experience. This role starts as an individual contributor but may develop to a managerial role for a UX team
  • Experience with best practices for User Experience Design, Information Architecture, and Interaction Design
  • Experience in life cycle design projects from design strategy through execution
  • Works closely with senior leadership to create strategic visions for the product and then deliver on those.
  • An inspiring portfolio that demonstrates experience managing design processes, leading UX design projects, crafting design systems, working through complex user flows that are functional, intuitive and visually compelling.
  • Works with our designers to ensure we have a deep understanding of user needs and that their design solutions fit into a consistent product experience
  • You are hands-on, partnering closely with other designers and/or engineering teams.
  • Work closely with Product and Insights to formulate clear design hypotheses & construct tests
  • Experience providing and effectively communicating strategic and tactical recommendations based on data
  • Experience designing and prototyping with relevant tools

Bonus Experience:

  • Experience with B2B, SaaS and analytical applications

Additional Requirements

  • Ability to travel and communicate outside of work hours.
  • Ability to come to the office 3 times per week (Seattle, WA or Mountain View, CA).

Benefits & Perks:

  • Highly competitive pay, benefits, and early stage stock options
  • Unlimited PTO and seven paid company holidays
  • Work from home benefits including flex WFH hours and home office set-up reimbursement
  • Monthly cell phone, internet, and gym/fitness reimbursement
  • Comprehensive health, dental, vision, and life insurance benefits
  • 401K plan, FSA, and HSA programs
  • Long-term and short-term disability

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law.

Company Overview

CommerceIQ’s AI-powered digital commerce platform is revolutionizing the way brands sell online. Our unified ecommerce management solutions empower brands to make smarter, faster decisions through insights that optimize the digital shelf, increase retail media ROI and fuel incremental sales across the world’s largest marketplaces. With a global network of more than 900 retailers, our end-to-end platform helps 2,200+ of the world’s leading brands streamline marketing, supply chain, and sales operations to profitably grow market share in more than 50 countries. Learn more at commerceiq.ai.