CommerceIQ
This job is no longer accepting applications
See open jobs at CommerceIQ.See open jobs similar to "Customer Success Director" Madrona Venture Group.Company Overview
CommerceIQ’s AI-powered digital commerce platform is revolutionizing the way brands sell online. Our unified ecommerce management solutions empower brands to make smarter, faster decisions through insights that optimize the digital shelf, increase retail media ROI and fuel incremental sales across the world’s largest marketplaces. With a global network of more than 900 retailers, our end-to-end platform helps 2,200+ of the world’s leading brands streamline marketing, supply chain, and sales operations to profitably grow market share in more than 50 countries. Learn more at commerceiq.ai.
The Role:
The Customer Success Director at CommerceIQ will be a strategic leader responsible for driving customer satisfaction, adoption and retention. This role requires a deep understanding of the Retail and CPG industries, exceptional project management skills , as well as the ability to manage complex customer relationships at the executive level. The ideal candidate will be passionate about customer success, demonstrate strong commercial acumen, and possess the expertise to lead cross-functional teams in delivering exceptional customer outcomes.
This role reports to our VP of Customer Success and will be remote from the New York tri-state area or Atlanta due to where the clients who you will support are located. Please only apply if you are located in New York, New Jersey, Connecticut, or the Atlanta, Georgia metro area.
What You'll Do:
What You'll Bring:
Benefits & Perks:
The typical base pay range for this role across the US is USD: $129,000 - $177,000/per year. This is before any bonus or variable associated with the role, and also does not include equity (both of which are additional components of our total compensation package).
This base pay range may be inclusive of several career levels at CommerceIQ and will be narrowed based on a number of factors including the candidate’s experience, qualifications, and location.
Base salary is just one part of your total rewards package at CommerceIQ. You may also be eligible for long-term incentives, in the form of company stock options, as well as potential discretionary bonuses. You will also receive access to:
Check out our LinkedIn page to learn more about what it’s like to work at CommerceIQ!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law.
This job is no longer accepting applications
See open jobs at CommerceIQ.See open jobs similar to "Customer Success Director" Madrona Venture Group.