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Corporate Travel Advisor - Apollo - West Region

Embark on the next step in your career journey with Direct Travel!

As a key member of the West Region Operations Team, the Corporate Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost-effective travel arrangements for Direct Travel clients within company policies utilizing corporate contracts and preferred suppliers efficiently and professionally.

This is a remote position covering standard Pacific Time business hours

Expedition Expectations

• Completes domestic and international travel arrangements for clients which may include air, hotel, ground transportation, rail and limos
• Supports one or more accounts
• Operates within detailed procedures
• Interacts with traveler or travel arranger and provides 1st level of support for customer service and technical issues
• Ensures compliance of a client’s travel policy while utilizing DT preferred vendors to maximize profit
• Adheres to DT standards in delivering customer service including telephone and email etiquette, and follows prescribed customer service escalation procedure.
• Follows company standards regarding procedures, utilization of tools, productivity, accuracy of work, and attendance
• Attends staff and training meetings for ongoing updates in travel industry and office procedures which may require you to work in the office if home based
• Maintains a favorable working relationship with all other company employees to foster and promote a cooperative working environment
• This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position

Passport to Success

• Corporate domestic/international experience
• Minimum 10 years Corporate and Apollo experience
• Proficient in issuing tickets and exchanges
• Proficiency in Apollo GDS
• Ability to meet and exceed required performance standards
• Excellent customer service skills required
• Excellent verbal and written communication skills required
• Minimum knowledge of Outlook skills and basic Microsoft platforms
• Must be able to lawfully work within the US and have unrestricted work authorization for the US.

Benefits Onboard

In addition to Medical, Dental, and Vision benefits Direct Travel offers an employee rewards and recognitions program, Total Rewards Package which includes Wellness, Sustainability, DE&I initiatives, and Mental Health Support.

Our Brand Voyage: About Direct Travel

Direct Travel is a leading provider of corporate travel management services. The company has been providing travel management for over 40 years, working with clients to develop highly customized travel programs. By leveraging both the expertise of its people and innovative solutions, Direct Travel enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies and significant cost savings. Direct Travel has offices in over 70 locations across North America and the UK and is currently ranked 12th on Travel Weekly’s Power List. For more information, visit www.dt.com.