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Corporate Senior Travel Advisor – McCord Travel, Ottawa

Embark on the next step in your career journey with Direct Travel!

Expedition Expectations

• Managing all aspects of client travel reservations.
• Developing creative solutions to serve client needs.
• Keeping up to date with industry developments.
• Fulfilling complex and unusual travel requests.
• Reviews all reservations for travel policy and procedure compliance
• Advising clients on lowest fare and routing option
• Ensures that all reservation files pass quality control prior to ticket issuance
• Follows all policy and procedures as outlined in the training manual
• Provides quality service to each corporate client
• Supports preferred vendor agreements
• Responsible for developing relationships with travel arrangers and travelers
• Call backs to clients; Updating profiles
• Researching client needs or special requests when required
• Supporting team members with client requests
• Solid knowledge of domestic and international corporate travel, international fare construction, and airline routings.
• Ability to act with absolute discretion

Passport to Success

• Minimum 5 years’ experience as corporate travel advisor
• Travel School Graduate preferred
• Experience with Domestic, Transborder and International reservations
• Hands on Car/ Hotel reservation knowledge
• Extensive knowledge and experience on designated GDS – Apollo
• Excellent customer service ability
• Solid communications techniques
• Excellent attention to detail and accuracy
• Problem solver and ability to think ‘outside the box’ for customers
• Team player
• Ability to be flexible and multi-task

Benefits Onboard

In addition to Medical, Dental, and Vision benefits Direct Travel offers an employee rewards and recognitions program, Total Rewards Package which includes Wellness, Sustainability, DE&I initiatives, and Mental Health Support.

Our Brand Voyage: About Direct Travel

Direct Travel is a leading provider of corporate travel management services. The company has been providing travel management for over 40 years, working with clients to develop highly customized travel programs. By leveraging both the expertise of its people and innovative solutions, Direct Travel enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies and significant cost savings. Direct Travel has offices in over 70 locations across North America and the UK and is currently ranked 12th on Travel Weekly’s Power List. For more information, visit www.dt.com.

Direct Travel is an EOE/AA/Veteran/People with Disabilities employer.

If you're ready to chart a new course and advance your career with the valuable moments and travel experiences that await, we welcome you to submit your resume for consideration at Direct Travel.