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Director, Operations Project Management - Remote

Embark on the next step in your career journey with Direct Travel!

As a key member of our team, the Director, Operations Project Management will be responsible for responsible for leading teams to deliver project(s) that span across one or more business units. Manage resources and schedules. This also includes management of issues, risks and project change requests to ensure successful and on-time project delivery. Contribute to process improvement initiatives as it relates to improving project delivery.

This role will work closely with contractors, vendors, and various representatives of IT, finance, account management, and operations and report to SVP Operations.

Expedition Expectations

• Manage a portfolio of complex initiatives that span one or multiple lines of business
• Provide on-site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones
• Full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for several major migrations simultaneously
• Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives
• Report on project success criteria results, metrics, test and deployment management activities
• Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
• Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization
• Prepare estimates and detailed project plan for all phases of the project
• Manage the day-to-day project activities and resources.
• Monitor staff performance and complete performance reviews, as applicable
• Team provides status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership
• Understand interdependencies between technology, operations and business needs
• Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices

• Manage project scope and changes within the team
• Act as an internal quality control check for the project
• Manage ongoing quality control and participate in quality issue resolution

Passport to Success

• Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations
• Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
• Build and maintain relationships by engaging business leaders to establish credibility, solve problems, build consensus and achieve objectives
• Excellent leadership, communication (written, verbal and presentation) and interpersonal skills
• Self-motivated, decisive, with the ability to adapt to change and competing demands
• Research best practices within and outside the organization to establish benchmark data and use continuous process improvement disciplines to achieve results
• Tools: MS Project, Excel, Word and PowerPoint; Sharepoint
• Experience influencing and gaining buy-in from executives sponsors, team members, stakeholders and peers
• Team-building skills with technical and non-technical staff
• Experience working both independently and in a team-oriented, collaborative environment

Going the Extra Mile

• Bachelor’s Degree in appropriate field of study or equivalent work experience
• 5+ years of project management experience, including tracking and planning projects
• 5+ years of experience working with business stakeholders within a cross-functional matrix environment
• Proven ability to demonstrate a drive for results and accountability of business needs
• Proven ability to work in an ambiguous environment and collaborate across multiple areas in order to achieve a common business objective
• Interpersonal skills to influence and spur change, facilitate and enhance performance within a cross - functional environment
• Demonstrate decisiveness in resolving business problems, making decisions and identifying priorities
• Ability to travel up to 20%

Benefits Onboard

In addition to Medical, Dental, and Vision benefits Direct Travel offers an employee rewards and recognitions program, Total Rewards Package which includes Wellness, Sustainability, DE&I initiatives, and Mental Health Support.

Our Brand Voyage: About Direct Travel

Direct Travel is a leading provider of corporate travel management services. The company has been providing travel management for over 40 years, working with clients to develop highly customized travel programs. By leveraging both the expertise of its people and innovative solutions, Direct Travel enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies and significant cost savings. Direct Travel has offices in over 70 locations across North America and the UK and is currently ranked 13th on Travel Weekly’s Power List. For more information, visit www.dt.com.

Direct Travel is an EOE/AA/Veteran/People with Disabilities employer

If you're ready to chart a new course and advance your career with the valuable moments and travel experiences that await, we welcome you to submit your resume for consideration at Direct Travel.