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Associate Program Manager – Meetings & Events – Remote

Embark on the next step in your career journey with Direct Travel!

As one of the fastest growing Travel Management Companies (TMC) in the world, Direct Travel is committed to reimagining what is possible for the industry, including business travel, personalized experiences, and meetings & events. Under the forward-thinking direction of our experienced leadership team, we are rapidly expanding and leveraging next-generation technologies to deliver on our vision for The Perfect Trip. This is your opportunity to grow your career and be part of a dynamic team that is setting the new standard of travel and service excellence. If you’re passionate about innovation and ready for what’s next, we’d love for you to join us!

As a key member of the Direct Travel East Region Meeting & Events team, the Associate Program Manager will be responsible for assisting and contributing to planning meetings/incentives in an entry level and administrative role.

This role will work closely with clients and a team of program managers and report to the team operations manager.

Expedition Expectations

• Ensure accurate and timely data entry into Cvent
• Manage website registration sites, databases and attendee management
• Orchestrate Travel Arrangements for Attendees
• Draft program documents and communication for programs
• Draft Timelines for meetings and incentives
• Prepare close out reports as it pertains to our client service requirements.
• Draft Post Conference or Meeting History Reports
• Begin reconciliation checklist coordination
• Conduct file audit processes/procedures
• Manage the expense reimbursement process and vendor payment requests
• Negotiate agreements and terms with vendors for the health of the event budget
• Demonstrate industry knowledge by contributing effective ideas
• Travel onsite for program execution for meetings as needed
• Independently manage limited scope programs
• Perform other duties as assigned
• Ability and willingness to work extended workdays and possible weekends
• Accessible during acceptable working hours identified per project/program
• Travel expectations – the potential of 5-10% or more of time annually
• Frequent use of a computer and other office equipment
• Ability to lift 20 lbs.
• Frequent sitting, standing, and walking

Passport to Success

• College degree preferred
• 2-3 years experience in Meetings & Incentives or the hospitality industry.
• Proficient with Windows operation system and variety of software programs
• Excellent written and verbal communication skills
• Time management and organizational skills
• High level of detail orientation
• Strong customer service skills
• Excellent leadership skills
• Strong quality control management
• Proficient at multitasking
• Self-motivated and ambitious
• Prior experience working with attendee management systems preferred
• Demonstrate ability to learn and adapt to changing procedures, methods or processes and assist in teaching others.
• Must be able to lawfully work within the US and have unrestricted work authorization for US

Going the Extra Mile

• Proficiency in Microsoft Office including Teams and SharePoint
• Prior experience in Cvent
• Prior experience with virtual or hybrid programs

Benefits Onboard

In addition to Medical, Dental, and Vision benefits Direct Travel offers an employee rewards and recognitions program, Total Rewards Package which includes Wellness, Sustainability, DE&I initiatives, and Mental Health Support.

Our Brand Voyage: Direct Travel

Direct Travel is a leading provider of corporate travel management services. By leveraging both the expertise of its people and innovative solutions, Direct Travel enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies, and significant cost savings. The company is led by CEO Christal Bemont and Executive Chairman Steve Singh, noted business investor and founder of Concur. Direct Travel has offices in over 80 locations and is currently ranked among the top providers of travel on Travel Weekly’s Power List. For more information, visit www.dt.com.

Direct Travel is an EOE/AA/Veteran/People with Disabilities employer