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Clinical Trial Travel Advisor - Sabre – Remote

Your Destination

This position is a Remote position.

Your Expedition (position overview)

At Colpitts Clinical, a Direct Travel company, we’ve been supporting clinical trial patients with care and precision for over 25 years.Trusted by leading biotechnology, pharmaceutical companies, and CROs, we deliver customized travel coordination, trial management, and expense reimbursement. Our commitment to personalized, confidential service—fully compliant with HIPAA and GDPR—ensures patients and caregivers receive seamless, secure support at every step. 

This is a fully remote position. Candidates from any location in U.S. and Canada will be considered.  This junior level position will work closely with the entire clinical team in the US, Canada and UK and report to the Manager of U.S. Clinical Reservations  

Going the Extra Mile (Responsibilities)

• Manage domestic and international travel requests received through our secure HIPAA/GDPR-compliant portal
• Book and coordinate all aspects of patient travel, including air, hotel, rental car, sedan service, ground ambulance, and other specialized medical arrangements
• Demonstrate empathy and compassion when interacting with patients, caregivers, and clients.
• Liaise with pharmaceutical clients to ensure seamless communication and support for sponsored patients
• Collaborate with team members and participate in regular meetings to ensure alignment and consistency
• Resolve travel-related issues quickly and effectively with a focus on patient care
• Apply creative thinking to develop solutions for complex or urgent travel needs    
• The candidate will go through training to become GCP certified (Good Clinical Practice) 

Your Passport to Success (Qualifications)

• Bachelor’s degree in business, hospitality, or a related field, or an equivalent combination of education and relevant work experience
• 3–5 years of experience as a Travel Advisor, with demonstrated expertise in client service and travel coordination
• Strong proficiency in Sabre GDS is required
• Excellent verbal and written communication skills
• Proficient in keyboarding and general computer use
• Strong time management skills with the ability to juggle multiple projects and priorities
• Fast learner with the ability to quickly adapt to new systems and processes
• Proven ability to handle sensitive patient information with discretion and professionalism
• Experience working in a collaborative, fast-paced, team-oriented environment
• Must have legal authorization to work in the United States or Canada without sponsorship  

Your Benefits Onboard

In addition to Medical, Dental, and Vision benefits Direct Travel/ATPI offers a Total Rewards Package which includes Retirement Plans, Wellness, Rewards and Recognition, Sustainability, DE&I initiatives, and Mental Health Support.

Embark on the next step in your career journey with Direct Travel!

Direct Travel/ATPI is one of the fastest growing Travel Management Companies (TMC) in the world. By leveraging both the expertise of its people and innovative technology solutions, Direct Travel/ATPI enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies, and significant cost savings. Direct Travel/ATPI has offices globally and is currently ranked among the top providers on Travel Weekly’s Power List. For more information, visit https://www.dt.com/about-us/careers/

Direct Travel/ATPI is an EOE/AA/Veteran/People with Disabilities employer

If you're ready to chart a new course and advance your career with the valuable moments and travel experiences that await, we welcome you to submit your resume for consideration at Direct Travel/ATPI.