The next chapter of our growth story needs YOU!
At Go1, we have grown from humble beginnings into the world's largest aggregator of educational content. We give organizations and their employees access to the largest curated e-learning library on the planet. Millions of people are using it to unlock their positive potential. We're endlessly curious, collaborative, and inspired by life-long learning. Although we have different backgrounds, we share the same vision; to reach a billion learners as we unlock positive potential through a love of learning. We owe it all to our people. Every win… every idea… every extra mile. They've made us who we are. And there's so much still to do – so much opportunity for you to own. Together, we're on a path to improving a billion lives and a culture where everyone can thrive
As a Customer Success Manager at Go1, you will play a crucial role in driving long term customer value through engagement, adoption, and advocacy within your assigned portfolio. Accountable for retention of customers, and contributors to customer growth. You will be responsible for ensuring the success and satisfaction of our customers throughout their entire journey with Go1. By closely collaborating with our internal teams, you will monitor the performance and engagement of your portfolio, while maximising the value they derive from our learning solutions. Your expertise in customer relationship management will be essential as you guide clients through the Go1 Customer Journey, providing them with exceptional support and resources at every step. This position will require close partnership with our Sales, Marketing, and Support teams and will be focused on our French, Swiss and German markets.
Why You'll Love This Role:
Why You're a Great Fit:
Perks & Benefits
We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.