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Sr. Engineering Manager - Training & Coaching

Highspot

Highspot

Software Engineering, Other Engineering
Vancouver, BC, Canada
Posted on Wednesday, November 9, 2022
About Highspot
Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world.
About the Role
As a Manager of Software Engineering at Highspot, you will inspire, lead, and grow a team of creative and talented core engineers within the Training & Coaching product. You’ll support the engineers on your team in building software with a spark of magic. You’ll bring your technical expertise and proven people management skills to bear on strategic decisions about our technical ecosystem, team operations, team norms, and engineering culture. You’ll also be a key decision-maker within your product area.

What You'll Do

  • Lead a team of engineers, through whom you’ll execute on the strategic direction of your product area in Training & Coaching, inspiring and motivating your team to do their best work
  • Effectively collaborate with key partners in your product area, including Designers, Product Managers, and TPMs
  • Uphold and build upon Highspot’s culture, ensuring that Engineering is a welcoming, inclusive place, and that we not only meet our DE&I goals but lead Seattle’s tech industry with our commitment to diversity
  • Bring your technical expertise to bear as you work closely with the Architects team to manage the evolution of Highspot’s software; ensure that our architecture and stack are optimized to keep pace with the demands of hyper-growth; position your product area (and support adjacent product areas) for continued high-availability and reliability across multiple worldwide data centers
  • Consistently deliver a product that maximizes product quality, security, and reliability, including partnering with the DevOps team to build and maintain highly-observable systems with excellent metrics and actionable alerts
  • Create a collaborative environment where all levels of engineers can contribute in meaningful ways
  • Partner with the Services team to understand what drives customer joy in your product area and ensure your team works to address customer concerns in a timely manner
  • Partner with Product team leadership, the Architects team, and the CISO team to design and implement proactive security postures for customer- and internal-facing systems
  • Advocate for the tools, process, and resources the core dev team needs to enable their ongoing success and unlock their ability to innovate
  • Mentor and guide the professional and technical development of the engineers on your team
  • Ensure architects, stakeholders, and SMEs are appropriately involved in decisions
  • Ensure decisions are communicated effectively within and outside of your team
  • Enforce accountability through relevant, and objective performance targets and timely feedback and coaching

Your Background

  • 2+ years of experience managing software engineering teams
  • Extensive experience developing and scaling cloud-native applications and infrastructure
  • Proven success in attracting and retaining top engineering talent from diverse backgrounds
  • Proven success as a partner and collaborator who prioritizes the success of the team over individual aspirations
  • Entrepreneurial spirit, priding yourself on getting things done with a high level of quality
  • Previous experience designing and building software products at scale
  • Experience with SDLC methodologies for SaaS applications and previous experience designing and building software products at scale
  • Working knowledge of modern object-oriented and functional programming languages
  • Experience with greenfield development and successfully taking a new product from conception to launch
Highspot also offers the following employee benefits for this position:
- Comprehensive medical, dental, vision, disability, and life benefits
-Group Retirement Savings Plan (RRSP) and matching employer contributions (DPSP)
with immediate vesting
-Flexible PTO
-Generous Holiday Schedule + 5 Days for Annual Holiday Week
-Quarterly Recharge Fridays (paid days off for mental health recharge)
-Flexible work schedules
-Professional development opportunities through LinkedIn Learning
-Discounted ClassPass membership
-Access to Coaches and Therapists through Modern Health
-2 Volunteer days per year
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Equal Opportunity Statement
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of any grounds protected by applicable human rights legislation, which may include age, ancestry, citizenship, color, ethnicity, family status, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disabilities, political belief, race, religion, or sexual orientation.
Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply’ button."