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Sr. Quality Assurance Engineer - Automation

Highspot

Highspot

Quality Assurance
Hyderabad, Telangana, India
Posted on Jul 15, 2023
About Highspot
Highspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot drives enterprise transformation to empower sales teams through intelligent content management, training, contextual guidance, customer engagement, meeting intelligence, and actionable analytics. The Highspot platform delivers advanced features tailored to business needs, in a modern design that sales and marketing executives appreciate and is the #1 rated sales enablement platform on G2 Crowd.
While headquartered in Seattle, Highspot has expanded its footprint across America, Canada, the UK, Germany, Australia, and now India, solidifying its presence in the Asia Pacific markets.
About the Role
Software Quality Assurance Lead with three or more years of experience as a hands-on manager or lead QA Engineer. Reporting to the Director of Quality Assurance, you will be a key member of the Highspot Engineering Team, driving the technical direction of our test architecture, process design and adoption, tool selection, hands-on contribution, hiring, and team building. This position focuses on the delivery of quality software via automated testing with a combination of hands-on manual testing. This position will also work cross-functionally with product and engineering teams to ensure product quality extends beyond software to provide solutions that meet our customers’ business needs.

What You'll Do

  • Execute automation tests for both web and mobile applications.
  • Extensively test new features and integrations as part of the feature crew.
  • Review and analyze test cases written by the manual team to convert them to E2E tests.
  • Write and maintain automation scripts in JavaScript to improve E2E, API, and Mobile automation testing coverage.
  • Contribute to our automation framework and our automation scripts database.
  • Find and report defects in the Jira issue tracking system.
  • Drive quality standards and constantly improve testing processes.
  • Coach and train developers on test automation best practices and standards.
  • Provide detailed reports on test automation status, risks and challenges.
  • Understand Highspot’s customers and be an advocate for their ideal experience.

Your Background

  • Knowledge of software testing methodologies and Agile processes (Kanban, Scrum)
  • Experience testing and automating Web (SaaS and Enterprise) and Mobile apps (Android, iOS)
  • Proficient in modern web technologies (HTML, CSS, JavaScript), and fundamentals of database design and management.
  • Experience with industry-leading test automation tools such as Selenium, TestCafe, Cypress, WebDriver.io, and Playwright.
  • Experience with Mobile test automation tools such as Appium and XCode, as well as device labs such as BrowserStack.
  • Experience with creating and validating REST APIs.
  • Experience in Linux/Unix command line interface and Git.
  • Exceptional troubleshooting and problem-solving abilities.
  • Strong planning, organizational, and communication skills.
  • An entrepreneurial spirit: agile, creative, resourceful, and tenacious in solving problems and achieving team and company goals.
  • B.S. in Computer Science (or a related field), or equivalent work experience.
  • 6+ years of hands-on experience testing SaaS software.
  • 5+ years of hands-on experience creating and maintaining test automation suites.
  • Bonus skills: AWS, CI/CD tools, React, SQL, Salesforce, CRM
Equal Opportunity Statement
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.
Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply’ button.