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Client Partner, Data Insights practice

Ollion

Ollion

Chicago, IL, USA
Posted on Friday, April 26, 2024

Company Description

OUR STORY

Let’s be honest: there are lots of people out there doing what we do. We’re just not convinced they’re doing it right. Businesses are hungry for innovation and opportunity, but not at the cost of their independence. At Ollion, we’ve connected companies and capabilities around the world to help ambitious organizations make the most of their transformation and leave the status quo in the dust.

WORKING AT OLLION

Innovation is risky. It demands bold steps and big questions, but that’s the price of making change. We’ve got our head in the cloud and two feet on the ground, channeling tech’s endless potential towards a single goal: making a world of difference. And we’re building a global team to do just that— a team capable of making game-changing breakthroughs without ever losing sight of the people it will impact. This is more than consulting. This is the change you can be.

THE OLLION DIFFERENCE

At Ollion, we’re all in on your independence. Our teams are seasoned. Our solutions are straightforward—sometimes even groundbreaking. And our engagements? Exactly as long as you want them to be. We deliver fresh thinking and hard-earned insight in a way that works for you and your customers, arming your organization with everything you need to make your transformation truly mean something.

WORKING WITH OLLION (our clients’ experiences)

Progress matters more than process. Our global team of cloud-native pros is all about creating new and better ways to work—not just by solving your tech challenges, but by using technology to solve your business challenges. We keep the formulas, frameworks, and ten-point plans to a minimum, tackling your most pressing problems with a proprietary mix of good-old-fashioned ingenuity and refreshing humanity.

DIVERSITY AT OLLION

One of our cultural keystones, ‘Find the angle’ recognizes that every individual has different aspirations, needs and brings a unique perspective.

We value diversity, inclusion, and equity (DE&I) as core to our success. We believe that a diverse workforce brings together unique perspectives, experiences, and ideas, leading to innovation, creativity, and better outcomes for our clients and our organization. We are on a journey and are committed to building a workplace that celebrates and respects individuals from all backgrounds, including but not limited to race, ethnicity, gender, sexual orientation, age, disability, and cultural heritage.

As our commitment to diversity and inclusion is reflected in our:

  • Awareness and sensitisation programs: to create awareness and sensitisation. We encourage open dialogue, active listening, and mutual respect, creating a safe and supportive environment for everyone to contribute their unique perspectives and ideas.
  • Dedicated efforts to building diverse teams: that leverage the strength of our differences to tackle complex challenges and drive innovation. By embracing diversity, we broaden our collective knowledge, enhance problem-solving capabilities, and unlock limitless potential for our employees.

All your information will be kept confidential according to EEO guidelines. Ollion is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all employees. Ollion does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or other non-merit factor.

Key Responsibilities:

  • Lead client relationship management efforts, serving as a trusted advisor and strategic partner to key clients, with a focus on driving long-term partnerships and revenue growth.
  • Prospect and onboard new clients, leveraging industry knowledge and market insights to identify potential clients and cultivate new business opportunities.
  • Identify opportunities to upsell and cross-sell data consulting services to new and existing clients, working closely with the practice to develop tailored solutions that address client challenges and objectives.
  • Collaborate with internal teams, including data analysts, data engineers, and project managers, to ensure the successful delivery of projects that meet client expectations and deliver measurable value.
  • Conduct needs assessments and gap analyses to understand client requirements, develop proposals and pricing estimates, and negotiate contracts and service agreements.
  • Develop account plans in coordination with Ollion Sales team members.
  • Serve as a trusted advisor to clients, providing strategic guidance and thought leadership on data analytics, data management, and digital transformation initiatives.
  • Stay informed about industry trends, emerging technologies, and best practices in the areas of data and AI, and share insights and recommendations with clients to help them stay ahead of the curve.
  • Monitor client satisfaction and engagement levels, proactively addressing any issues or concerns to ensure high levels of client retention and loyalty.
  • Contribute to strategic planning efforts for client engagement, developing and executing comprehensive strategies to drive revenue growth, expand market presence, and achieve business objectives.
  • Represent the company at industry events, conferences, and networking opportunities to raise awareness of our data and AI services and expand our client base.

Job Description

We are seeking a dynamic and results-driven Client Partner to join our growing Data Insights practice. The Client Partner will play a critical role in cultivating and expanding client relationships, driving revenue growth, and delivering exceptional data-driven solutions to meet client needs. The ideal candidate will have an extensive network, a strong background in data and AI solutions, excellent communication and interpersonal skills, and a proven track record of building and managing client relationships in a consulting environment.

Qualifications

  • Bachelor's degree in business, computer science, data analytics, or a related field; advanced degree preferred.
  • Minimum of 10-20 years of experience in client-facing roles within the data consulting or professional services industry.
  • Proven track record of building and managing client relationships, achieving revenue targets, and driving business growth.
  • Strong understanding of data analytics, data management, and data visualization concepts, with the ability to communicate technical concepts to non-technical audiences.
  • Excellent communication and presentation skills, with the ability to articulate complex ideas clearly and persuasively.
  • Demonstrated ability to collaborate effectively with cross-functional teams and manage multiple priorities in a fast-paced environment.
  • Strategic thinker with a customer-centric mindset and a passion for delivering exceptional client experiences.
  • Strong analytical and problem-solving skills, with the ability to analyze data, draw insights, and make data-driven recommendations.
  • Strong negotiation and influencing skills, with the ability to build consensus and drive alignment with clients and internal stakeholders.
  • Demonstrated experience leading consulting and solutions development engagements.
  • Demonstrated experience working with technology alliance partners for value creation for customers.

Additional Information

BENEFITS & PERKS FOR WORKING AT OLLION

Our employees multiply their potential because they have opportunities to: Create a lasting Impact, Learn and Grow professionally & personally, Experience great Culture, and Be your Whole Self!

Beyond an amazing, collaborative work environment, great people, and inspiring, innovative work, we have some great benefits and perks:

  • Benchmarked, competitive, in-market total rewards package including (but not limited to): base salary & short-term incentive for all employees
  • Remote by default, small but Global organization; ‘learn wherever, whenever’ frees our people from a rigid view of learning and growth
  • Retirement planning (i.e. CPF, EPF, company-matched 401(k))
  • Globally, we build benefit plans that offer choices for whatever stage in life our employees are in and allow for flexibility as life happens. Employees have access to a fully comprehensive benefits package to choose the medical, dental, and vision insurance plan that best fits their lives. In addition to great healthcare coverage, we also offer all employees mental health resources and additional wellness programs.
  • Generous time off and leave allowances
  • And more! #LI-REMOTE

Ollion is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all employees. Ollion does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or other non-merit factor.