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Sr. Cloud Operations Engineer

Ollion

Ollion

Operations
Pune, Maharashtra, India
Posted on Tuesday, July 2, 2024

Company Description

OUR STORY

Let’s be honest: there are lots of people out there doing what we do. We’re just not convinced they’re doing it right. Businesses are hungry for innovation and opportunity, but not at the cost of their independence. At Ollion, we’ve connected companies and capabilities around the world to help ambitious organizations make the most of their transformation and leave the status quo in the dust.

WORKING AT OLLION

Innovation is risky. It demands bold steps and big questions, but that’s the price of making change. We’ve got our head in the cloud and two feet on the ground, channeling tech’s endless potential towards a single goal: making a world of difference. And we’re building a global team to do just that— a team capable of making game-changing breakthroughs without ever losing sight of the people it will impact. This is more than consulting. This is the change you can be.

THE OLLION DIFFERENCE

At Ollion, we’re all in on your independence. Our teams are seasoned. Our solutions are straightforward—sometimes even groundbreaking. And our engagements? Exactly as long as you want them to be. We deliver fresh thinking and hard-earned insight in a way that works for you and your customers, arming your organization with everything you need to make your transformation truly mean something.

WORKING WITH OLLION (our clients’ experiences)

Progress matters more than process. Our global team of cloud-native pros is all about creating new and better ways to work—not just by solving your tech challenges, but by using technology to solve your business challenges. We keep the formulas, frameworks, and ten-point plans to a minimum, tackling your most pressing problems with a proprietary mix of good-old-fashioned ingenuity and refreshing humanity.

Job Description

Position Title :

Senior Cloud Operations Engineer

Continue building your technical skills with an awesome team of industry professional, and make your mark in this rapidly growing industry. Work closely with top-tier customers to ensure success in a highly rewarding role

Ollion is a global systems integrator based in the US, and we specialize in helping enterprise customers migrate their infrastructure to the cloud using the majority of opensource technologies. We’re well funded, growing rapidly and have already established an impeccable track record of customer success across the country.

We're building our team with talented and passionate Systems Engineers to lead the resolution of complex software and infrastructure-related technical issues in Cloud Services.

We’re hiring exceptional Level 3 Support Engineers to work with our enterprise customers. Ollion puts our customers first and we obsess over ensuring their trust is our first priority. To earn that trust in a constantly changing technology arena like cloud-computing, it requires building a world-class team to tackle unforeseen challenges. You will be responsible for supporting, maintaining, configuring and troubleshooting a wide range of services spanning Microsoft and Linux platforms.

Responsibilities:

· Provide support and resolution for complex technical issues

· Install, configure, administer, and monitor cloud-based infrastructure

· Implement and maintain the monitoring and alerting of production and corporate servers/storage (NewRelic, DataDog, AWS CloudWatch, etc)

· Validate the architecture and use cases of Ollion, Microsoft, Amazon, and Google services in the customer support cycle

· Perform regular security reviews, including recommending gaps in infrastructure not meeting compliance rules (PCI, SOC2, HIPAA, etc); document systems, processes, and procedures

· Development of run books and system configuration and architecture documentation

· Continuously improve skills, product expertise, and knowledge on related technical topics

· Mentor Junior Engineers

· Work as part of a team for a 24/7 rotating schedule including US hours

Diversity Statement

We believe that an organization’s ability to reflect and respond to the rich diversity of our society profoundly impacts its ability to fulfill its mission and that diversity of thought and lived experiences fuels innovation and fosters sustainability. Accordingly, we are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion, both in our own company and in partnership with our clients and the individuals we serve daily.

At Ollion we celebrate diversity, and we are committed to creating an inclusive environment for all employees. Ollion does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or other non-merit factor.

Qualifications

Ollion is looking for individuals with a strong sense of ownership, initiatives, and ability to accept and mitigate risk.

This position will require excellent verbal and written communication skills as there will be interaction with a wide range of audiences, including business and technical stakeholders.

Education Required:

· Degree in Computer Science, Engineering, or similar technical area, or equivalent experience.

· AWS Certified Solutions Architect - Professional Certification

. Equivalent Azure and/or GCP certification a plus

Experience Required:

· 3+ years of hands on experience with AWS, including EC2, Loadbalancing, S3, RDS, VPC, AWS Backups, etc. Equivalent experience with Azure and GCP a plus

· 5+ years of Windows and Linux system administration experience; no less than 2 years in either field. This includes a working knowledge of common OS's like Linux Red Hat, Centos, Ubuntu, and Windows Server 2012/2016/2019

· Experienced with working in large enterprise environments

· Familiar with disaster recovery processes and reporting security breaches

· Adept with using business productivity tools: O365, Confluence, JIRA, Slack

· Experience with cloud monitoring solutions (i.e. AWS Cloudwatch, Nagios, New Relic, Pingdom, and PagerDuty API integration)

· Python, Perl, Bash, or Terraform experience a plus

· Automation experience a plus; Jenkins, Chef, Puppet, CloudFormation

· Hands on experience with Containers, Kubernetes, CI/CD, and automation scripting a plus

Additional Information

BENEFITS & PERKS FOR WORKING AT OLLION

Our employees multiply their potential because they have opportunities to: Create a lasting Impact, Learn and Grow professionally & personally, Experience great Culture, and Be your Whole Self!

Beyond an amazing, collaborative work environment, great people, and inspiring, innovative work, we have some great benefits and perks:

  • Benchmarked, competitive, in-market total rewards package including (but not limited to): base salary & short-term incentive for all employees
  • Virtual by default, small but Global organization; ‘learn wherever, whenever’ frees our people from a rigid view of learning and growth
  • Retirement planning (i.e. CPF, EPF, company-matched 401(k))
  • Globally, we build benefit plans that offer choices for whatever stage in life our employees are in and allow for flexibility as life happens. Employees have access to a fully comprehensive benefits package to choose the medical, dental, and vision insurance plan that best fits their lives. In addition to great healthcare coverage, we also offer all employees mental health resources and additional wellness programs.
  • Generous time off and leave allowances
  • And more! #LI-Remote

Ollion is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all employees. Ollion does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or other non-merit factor.