We are looking for a passionate Customer Success Architect to bring Pulumi’s cloud programming model to the world. You will be a part of realizing a vision where every developer can program the cloud.
As an early member of our Customer Success team, you will assume immediate responsibilities in Enterprise engagements, embedding with the world’s most advanced cloud engineering teams, providing industry-leading technical guidance, and onboarding services while focusing on the bigger picture. We’re looking for a professional able to collaborate with customers and across the business to build out the processes, systems, and structures that will support Pulumi’s technical customer success organization. This is a customer-facing engineering role where your contributions to customer engagements will quickly establish and underpin reference architectures and cloud best practices. You’ll work with a set of our largest customers and drive business outcomes that tie together customer value realization and revenue growth for Pulumi. Our Customer Success team is focused on helping Pulumi Enterprises and Born in the Cloud customers rapidly execute and optimize their usage of Pulumi across all of their cloud projects and teams.
Expect to be challenged, learn, teach, and collaborate with a world-class team of great people.
Pulumi is headquartered in Seattle, WA. This role is remotely based. We are committed to our remote workforce and building a cohesive team.
Pulumi is reimagining how developers and DevOps teams create and manage cloud software, through a unique combination of developer tools and system innovation. The company leads with an open source platform that embraces real programming languages, tools, and techniques, and offers an innovative SaaS product that helps team collaborate.
Pulumi was founded in 2017 by developer and cloud experts from many corners of our industry to deliver innovative approaches to cloud software development. Since emerging from stealth in mid-2018, we are accelerating our platform momentum and product adoption. The team is built on a culture of openness, diversity, respect, and thinking big.
At Pulumi, we don't just accept difference, we look for it, celebrate it, support it, and thrive on it for the benefit of our employees, our products, and our customers. Pulumi is proud to be an equal opportunity workplace and is committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.