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How you'll make an impact

As a Senior Account Manager, TMC, you will drive commercial success by helping our TMC partners and their corporate clients get the most out of Spotnana’s Travel-as-a-Service platform. By leading onboarding, guiding adoption, and identifying expansion opportunities, you’ll turn post-sale relationships into long-term growth engines. You’ll serve as the connective tissue between partners, clients, and our internal teams - ensuring seamless execution and sustained value.

What you'll own

• Strategic ownership of post-sale relationships across TMC partners and their end clients
• Execution of onboarding, including platform integrations, policy engines, and analytics modules
• Ongoing usage monitoring and adoption support to reduce churn and drive expansion
• Travel spend and usage analysis to recommend optimizations and increase ROI
• Renewal and upsell strategies in collaboration with Sales, including pricing and negotiation
• Commercial forecasting using Salesforce or similar tools
• Internal advocacy: surfacing client feedback and ensuring it informs product and support
• Partnership with Account Management to align on goals, health, and loyalty efforts
• Representation at key events and client meetings (15–25% travel expected)

Experience to bring with you

• 2–5 years in corporate travel, SaaS account management, or TMC partnerships
• Strong analytical and reporting skills; experience with spend and usage data
• Familiarity with GDS tools (Amadeus, Sabre) and corporate booking platforms
• Skilled in stakeholder management and commercial negotiation
• Proven track record of managing complex accounts with revenue and P&L accountability
• CRM and forecasting experience (Salesforce, Prism, or similar)

Nice to have:

• Experience at top TMCs (e.g., Amex GBT, BCD, CWT, Egencia, TravelPerk)
• Knowledge of travel policy design and GDS integration workflows
• Background in managing both partner and end-client relationships in a TaaS model

Let’s talk compensation

Spotnana strives to offer fair, industry-competitive and equitable compensation. Our approach holistically assesses total compensation, including cash (salary + annual performance bonus), company equity and comprehensive benefits. Our market-based compensation approach uses data from trusted third party compensation sources to set salary ranges that are thoughtful and consistent with the role, industry, company size, and internal equity of our team. Each employee is paid within the minimum and maximum of their position’s compensation range based on their skills, experience, qualifications, and other job-related specifications.

The annual cash compensation for this role is: $150,000 - $170,000

We care for the people who make everything possible - our benefits offerings include:

• Equity in the form of stock options which provides partial ownership in the company so you can share in the success of the company as it grows
• Pre-tax and ROTH 401(k) options via Fidelity with up to a 4% company match
• Comprehensive benefit plans covering medical, dental, vision, life, and disability effective on your hire date. We cover 100% of your employee premiums and 85% of your eligible dependents
• Pre-tax flexible spending account options for health, dependent care and commuter expenses
• 20 vacation days per year in additional to 10 company holidays, 4 company recharge/wellness days and an end of year company shutdown
• Up to 26 weeks of Parental Leave
• Monthly cell phone / internet stipend
• Additional benefits including access to RocketLawyer’s online legal platform, International Airlines Travel Agent Network (IATAN) membership, Pet Insurance through Fetch, Financial Wellness through Origin and SoFi, EAP through Mutual of Omaha, The Calm app through Kaiser, pre-tax parking/transit program and more