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Developer Advocate (NOC 22221)

Tigera

Tigera

Software Engineering, Legal
Vancouver, BC, Canada
Posted on Nov 30, 2022

Tigera provides active, zero-trust based security for cloud-native applications running on containers and Kubernetes. Its Cloud-Native Application Protection Platform (CNAPP) prevents, detects, troubleshoots, and automatically mitigates exposure risks of security issues in build, deploy, and runtime stages.

Tigera is the creator and maintainer of Calico Open Source, the most widely adopted container networking and security solution. The company’s software powers more than 100M containers across 2M+ nodes in 166 countries, and is supported across all major cloud providers and Kubernetes distributions.

As our team grows, we are looking for colleagues who not only share our passion for this work and growing our company, but who will also strengthen our company values and help ensure that Tigera remains a great place to work. At our core, our focus is on our customers, who are the heroes of our story; on aiming high and staying nimble in how we get there; on continuous learning to drive our success; and on respecting, collaborating, and supporting each other on a daily basis.

If you are looking to help make a substantial impact, and our values and products align with your vision of your career growth, we want to hear from you!

Other details

Location: 602 West Hastings StVancouver, BCV6B 1P2

Salary: 120,000 annually for 40 hours per week

Terms of employment: Permanent employment Full time

Start date: Starts as soon as possible

Benefits: Health benefits, Financial benefits, Long term benefits

Overview

Languages

English

Education

  • Other trades certificate or diploma
  • or equivalent experience
  • Network and system administration/administrator

Experience

5 years or more

Work setting

  • Startup company

Responsibilities

Tasks

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Work with other disciplines
  • Troubleshoot and resolve technical problems
  • Lead discussion groups and seminars
  • Deliver presentations at conferences, workshops or symposia
  • Write, modify, integrate and test software code
  • Technical writing
  • Plan and oversee Webinars

Experience and specialization

Computer and technology knowledge

  • Shell script
  • Linux
  • Unix
  • Networking software
  • Networking security
  • Security software
  • Multimedia software
  • Presentation software
  • Programming software
  • Database software
  • Programming languages
  • Software development
  • .NET
  • C++
  • SQL
  • TCP/IP
  • Information technology
  • Social Media
  • Cloud

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team player

Screening questions

  • Are you currently legally able to work in Canada?

Benefits

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits

Financial benefits

  • Stocks/shares

Long term benefits

  • Group insurance benefits
  • Life insurance

With offices in San Francisco, San Jose, Vancouver (Canada), Cork (Ireland), and London (England), we have a thriving team of diverse individuals from all over the world. We believe in a collaborative, flexible work environment based on respect for, and commitment from, every employee. We also offer a competitive compensation package along with full health, vision, and dental benefits. These benefits, coupled with an amazing team of individuals who believe in our mission and value openness, collaboration, and teamwork, make Tigera an awesome place to work.