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People Coordinator



Administration, People & HR
Toronto, ON, Canada
Posted on Tuesday, August 8, 2023

People Coordinator

Location: Remote based in the US (Eastern OR Central Time)

TROOP is a group meeting planning and travel management platform that helps companies bring teams together for in-person meetings. The experience starts with TROOP’s award-winning Intelligent Destination Recommendations, which use advanced algorithms to help meeting planners pinpoint the perfect meeting destination, considering travel time, climate impact, budget, lodging availability, and safety factors for all attendees.

Using TROOP, companies have saved millions in travel costs, employee time, and carbon emissions, making it possible for people to meet and build stronger relationships with their colleagues, clients, and partners, even in times of tightening budgets and travel restrictions.


TROOP believes in the power of shared experiences and the unifying impact of in-person meetings. We are on a mission to bring people together by transforming the meeting planning process.

At TROOP, we have ambitious goals to be the leading provider of end-to-end meeting planning tools. We started by inventing a completely new way for people to decide where to meet, but for us, the destination is just the beginning. We’re developing more innovative solutions that make it easier than ever to organize and host successful group meeting experiences.

TROOP's Culture?

TROOP is an international, remote-first company. Our colleagues are spread across the globe, with entities in Spain, South Africa, the UK, and the United States. Our culture is rooted in an African philosophy called "Ubuntu," which means "I am because we are." It refers to an environment of interdependence through trust. We call ourselves TROOPers, and we are people who seek adventure, challenge the status quo, enjoy innovating, and want to be part of something special. We are doers who roll up our sleeves and get into the details; we own the problem and only stop once it is solved.

Delivery - day to day, you’ll:

  • Acting as the first point of contact for people queries in the team, assisting and directing these as required.
  • Ensuring our people data and systems are always up to date, accurate, and a true reflection of our workforce.
  • Drafting all people correspondence (e.g., employment contracts, contractual change letters)
  • Managing the onboarding and offboarding processes, including; Bamboo, welcome boxes, and coordinating with Tech Ops on IT equipment, etc.
  • Coordinating the delivery of our regulatory learning program and our learning framework as it’s created.
  • Supporting our Talent Partners in the recruitment process, delivering a first-class candidate and hiring manager experience simultaneously.
  • Owning the induction experience.
  • Supporting the people and marketing team with delivering people-related projects e.g., social media posts, awards submissions, etc.
  • Supporting our executive team with ad hoc diary management and administrative support as needed.
  • Keeping our people-related intranet pages up to date and supporting on delivery of internal communications and people engagement projects as needed.
  • Demonstrated expertise in utilizing BambooHR for a minimum of 2 years.
  • Exceptional interpersonal communication abilities, encompassing both written and verbal proficiency.
  • Possesses a growth mindset, readily engaging in hands-on experiences to explore new avenues. Enthusiastically embraces problem-solving and enjoys the process of unraveling complexities.
  • Exhibits proficiency in handling data and systems.
  • Experience working in a people team, understanding key processes and principles aligned to the people lifecycle.
  • Experience and comfort in working in an agile team environment with delivery based on two-week sprints.
  • Understanding the importance of maintaining integrity and confidentiality of all people-related information.
  • Exceptional attention to detail.
  • Work from Anywhere: Break free from the traditional office constraints! With TROOP's work-from-anywhere policy, you can choose your workspace within your time zone.
  • Join the Pioneering Team: As part of the initial team at TROOP, you'll be at the forefront of an extraordinary adventure. Picture yourself shaping the future of a fast-growing technology company, where your ideas and contributions truly make a difference.
  • Discover an Incredible, Supportive Team and Diverse Culture: Prepare to be amazed by the exceptional individuals who form TROOP's team. Collaborate with brilliant, multicultural minds, where diverse backgrounds unite for unparalleled collaboration… See here:
  • Supported by Top Investors: TROOP's remarkable journey is backed by prestigious investors who recognize its immense potential. Join forces with a company that has garnered the trust and support of the best in the industry.
  • Possibility to become a shareholder: The ultimate advantage at TROOP. By owning shares, you actively shape the company's future, share in its success, witness astounding growth, and enjoy a long-term investment that aligns your personal triumphs with TROOP's achievements.
  • Access to TalkLife: We offer access to “Talk Life” as a 100% free, anonymous platform where employees connect with others at any time for peer-to-peer support, offering and receiving advice, empathy, and encouragement regarding any situation on their mind. It is a complement to professional help and is available 24/7.
  • Mental Health Budget: Yearly budget assistance for mental health support for all our employees.
  • Unforgettable Adventures: At our company, we cherish the bonds we create and the time we spend together. So, as a special treat, we believe in celebrating our team's hard work and dedication. Each year, we embark on an incredible one-year trip to a surprise location, courtesy of TROOP. You'll have the opportunity to explore new cultures, create lasting memories, and bond with your colleagues in a unique and exciting way.

TROOP hires globally, and we are 100% remote. We are looking for someone based in the US on EST to enable interaction with TROOPers based in the US, UK, EU and South Africa.