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Senior People & Culture Manager

Remote - based in Spain on CET time-zone

TROOP is a group meeting planning and travel management platform that helps companies bring teams together for in-person meetings. The experience starts with TROOP’s award-winning Intelligent Destination Recommendations, which use advanced algorithms to help meeting planners pinpoint the perfect meeting destination, considering travel time, climate impact, budget, lodging availability, and safety factors for all attendees.

Using TROOP, companies have saved millions in travel costs, employee time, and carbon emissions, making it possible for people to meet and build stronger relationships with their colleagues, clients, and partners, even in times of tightening budgets and travel restrictions.

Why TROOP?

TROOP believes in the power of shared experiences and the unifying impact of in-person meetings. We are on a mission to bring people together by transforming the meeting planning process.

At TROOP, we have ambitious goals to be the leading provider of end-to-end meeting planning tools. We started by inventing a completely new way for people to decide where to meet, but for us, the destination is just the beginning. We’re developing more innovative solutions that make it easier than ever to organize and host successful group meeting experiences.

TROOP's Culture?

TROOP is a global, remote-first company dedicated to scaling within our legal hubs. Our teams are spread across the world, with entities established in Spain, South Africa, the UK, and the US. Our culture is rooted in an African philosophy called "Ubuntu," which means "I am because we are." It refers to an environment of interdependence through trust. We call ourselves TROOPers, and we are people who seek adventure, challenge the status quo, enjoy innovating, and want to be part of something special. We are doers who roll up our sleeves and get into the details; we own the problem and only stop once it is solved.

TROOP is hiring a Snr People & Culture Manager that will be responsible for spearheading an integral initiative around developing and executing TROOP’s remote operating model. The ideal candidate will have extensive experience managing global teams across multiple time zones, particularly in the US, UK, Spain, and South Africa. You will also play a pivotal role in shaping and implementing our people strategy, ensuring our HR policies and practices align seamlessly with our business objectives.

What you'll be doing:

Remote Operating Implementation:

• Design and implement scalable remote policies, procedures, and frameworks to support a fully distributed, multi-timezone workforce within our main hubs.
• Ensure that remote work practices are effective, efficient, and aligned with business goals.
• Develop initiatives to enhance employee engagement, productivity, and well-being in a remote work environment.
• Collaborate across departments, including finance and operations teams, to ensure alignment between people processes and overall business objectives.

Culture Strategy:

• Foster an inclusive work environment that embodies the values and mission of TROOP.
• Develop and implement initiatives and strategies to maintain and enhance TROOP’s culture in a fully distributed environment.
• Engage in international travel as needed to promote cultural collaboration and strengthen team connections.

People & Talent Strategy:

• Design and execute scalable talent acquisition, development, and retention strategies within our main hubs.
• Evaluate company structure and organization design to achieve business goals through workforce planning and talent management strategies.
• Implement a comprehensive people strategy, including performance management, benchmarking, training and development, benefits and compensation design, compliance with local regulations, and employee conflict resolution.
• Develop an executive leadership training program to ensure that senior leaders are equipped with the skills and knowledge to drive organizational success.
• Serve as a trusted advisor to employees and leadership, addressing HR-related queries and ensuring alignment with company values.