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Role Overview

Join our innovative team at MontyCloud, where we're shaping the future of cloud management with our cutting-edge platform. As a Delivery Program Manager with relevant experience in project management, product launch management, change management and organizational dynamics, you’ll be responsible to plan and deliver end to end complex programs. You’ll work closely with the product, engineering and other cross-functional teams spanned across geography and other partners to ensure project goals are met on time, within scope and with optimal quality. This role requires exceptional leadership, program management skills, and a strong understanding of software delivery in an Agile environment.

Key Responsibilities

• Implement and maintain Agile methodologies within the delivery process along with facilitating Sprint Planning, Reviews and Retrospectives
• Ensure that teams follow Agile principles, delivering iterative value while maintaining focus on the overall program objectives
• Develop comprehensive project plans inline with the business goals and build roadmaps outlining scope, deliverables, resource needs and timelines to establish interdependencies, identify risks and resource constraints to eliminate significant roadblocks and dependencies
• Proactively collaborate with cross functional teams for scoping and prioritizing project activities based on the business impact, ensuring the project backlog is well-defined, prioritized and ready for upcoming sprints Exercise smart data based decision-making process to address roadblocks
• Ensure measurable KPIs are developed for the program and that they align to the overall KPIs for the product
• Lead program retrospectives, committing to regular improvement
• Establish metrics for project success and monitor performance against those metrics. Track regular status updates. Own and standardize metrics identify trends and drive continuous improvement
• Present regular updates on program status, risks, and outcomes to leadership and other stakeholders
• Support teams in identifying and removing impediments to enhance productivity, ensuring timely delivery
• Champion best practices for program management seeking continuous improvement opportunities vs current methodology to support our aggressive deployment schedule.

Desired Skills

Must have:

• Certifications in PMP/ Price 2 / PSM / Scrum Master is a plus
• Relevant experience organizing multiple teams delivering on software/product development initiatives required. Agile lifecycle management experience preferred
• Strong technical acumen and strong voice of the customer across the program delivery lifecycle
• Proven experience in delivering complex cross functional projects on time
• Good to have hands on any Data Visualization tools like Tableau / PowerBI / Ms Project
• Demonstrated success in using data and product-focused decisions
• Good experience of project management process, project management software tools, templates and management techniques
• A Bachelor’s Degree in Engineering or a related field
• Delivery ownership in a B2B SaaS company (Nice to have: Your customers were MSP partners)
• Working with Customer success , Customer Support, Product & Engineering teams to own end to end delivery of features
• Excellent Project Management / Scrum skills

Experience:

• 12+ years of experience managing cross-functional technical projects.

Education

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.